Privacy Policy

Last updated: 1 October 2026. This Privacy Policy describes how Branmolore Ltd ("Branmolore", "we", "our" or "us") collects, uses and protects personal data when you use our platform or contact our support team.

1. Who We Are

Branmolore Ltd is a company registered in England and Wales. Our registered address is 14 Cavendish Place, London, W1G 9DP, United Kingdom. For data-related enquiries contact us at [email protected] or +44 20 7946 0312.

2. Data We Collect

We collect information you provide directly when you:

  • Submit an access-request form (name, email address, request type, message)
  • Contact the support team by email or phone
  • Use the platform interface and personal dashboard

We also collect technical data automatically, such as IP address, browser type, device information, and pages visited, through standard server logs and similar technologies.

3. How We Use Your Data

We use personal data to:

  • Process and respond to access requests
  • Provide and improve the Branmolore platform and user support
  • Communicate with you about your account or enquiry
  • Maintain the security and integrity of our systems
  • Comply with applicable legal obligations

4. Legal Basis for Processing

We process your personal data on the basis of: (a) your consent where given; (b) the performance of a contract or pre-contractual steps at your request; (c) our legitimate interests in operating and improving the platform; and (d) compliance with a legal obligation.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

6. Sharing of Data

We do not sell personal data. We may share data with trusted service providers who assist in operating the platform, subject to confidentiality obligations. We may also disclose data where required by law.

7. Your Rights

Under applicable data-protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, and to data portability. To exercise any of these rights, contact us at [email protected].

8. Cookies and Tracking

We use essential cookies to maintain session integrity and platform functionality. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect platform functionality.

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. We encourage you to review this policy periodically.

11. Contact

For any privacy-related questions, contact Branmolore Ltd at: 14 Cavendish Place, London, W1G 9DP, United Kingdom · [email protected] · +44 20 7946 0312.